so I had an "Office Space" moment at work today. About a week ago, they sent around a mass email telling everybody to change their voicemail greetings. There's this long script which everybody has to follow, and which they (whoever "they" are) actually check it, and now we all had to change it again. They decided to change one of the phone numbers, so everybody in the agency has to change their outgoing voicemails. Which is certainly not stupid or a huge waste of time. (That is sarcasm.)

The script is long and took me about five times to get it right the first time. Here it is:
Hello, this is (------ Your Name ------), (------ Your Title ------) with the Office of the ( ----- name of the place where I work -----).

I’m not able to take your call right now, but if you’ll leave me a message, I will return your call within 24 hours or the next business day.

For immediate assistance, please call (202) _________ to reach our Project Coordinator.

Thanks for calling.

The "thanks for calling" part is on the second page of the Word document they sent out and I forgot to say it. No big deal, who cares, right? No, I got an email saying I have to fix it or we'll get in trouble.

That's got to be the stupidest thing I've ever heard. We'll get in trouble for me leaving off "thank you" on a two paragraph voicemail greeting? It's up there with the guy in "Office Space" whose job is to pass documents from one guy to another. I can't believe it's someone's job to do this. What a humongous waste of time (not to mention money, since I'm getting paid to change my voicemail greeting so many times and someone else is writing these greetings and then making us change them.)

How about "Hi, this is Andrew Wiseman, leave me a message" beep? Is that so wrong?

1 comment:

OCTO employee also said...

I couldn't agree more....